Recent Posts

How To Extinguish a Fire

10/24/2018 (Permalink)

If your home in Addison, TX, catches fire, you will need to call 9-1-1 and evacuate most of the time. If, however, the fire is small enough to be put out with a fire extinguisher, you may be able to handle the problem yourself. If you don't know how to use the apparatus, the fire may not subside completely. To successfully extinguish a small flame, such as a kitchen fire, you need to follow four simple steps.

1. Pull the Pin

Once an extinguisher has been discharged, it has to be refilled and pressurized before it can be used again. To safeguard the contents when it is stored, there is a seal and a pin that keeps them in the tank. Removing the pin breaks the seal and prepares the fire extinguisher for use.

2. Point the Nozzle

Many people will try to put a fire out by aiming at the top of the flames, expecting that the contents will rain down on the fire and douse it completely. The best place to aim, however, is the base of the fire. Point the nozzle at the lowest point where you can see the flame begin.

3. Squeeze the Handle

Once you have aimed the nozzle where you want the extinguishing agent to go, squeeze the handle to expel the contents of the tank. Make sure you hold the tank and nozzle firmly to control the flow of the pressurized spray.

4. Move Back and Forth

Move the spray back and forth along the base of the fire. Once you believe the fire is out, continue watching the area for a few minutes to make sure it does not ignite again. If it does, repeat the process or call 9-1-1 to minimize the fire damage to your home.

Being able to use a fire extinguisher to put out a small flame can reduce the damage that fire restoration specialists have to repair. Learning to use it properly makes your home a safer place to live.

Understand Your Commercial Fire Damage Estimate

10/22/2018 (Permalink)

Fire Damage Understand Your Commercial Fire Damage Estimate It is important to take action quickly after having fire damage to your home or business.

You take decisive, quick action when a fire threatens your business in Lake Highlands, Texas Now that the fire is out it is equally important to act with urgency. The longer you wait to get an estimate on the fire damage, the longer it takes for the restoration process to begin and the more business income you stand to lose.

What Is Included in the Estimate?

  • An emergency fire restoration professional typically arrives within four hours of receiving your call to perform the initial assessment. When a commercial fire occurs, you need to worry about more than fire damage. Water damage from firefighting efforts is also present. The assessment includes evaluating safety issues as well as inspecting water, soot, smoke and other damages related to the fire.
  • The cost of emergency services, mitigation and reconstruction are included in the projected cost. Make sure the total estimation that you receive includes all aspects of the work and firm, detailed pricing with a guarantee.

When Does the Restoration Work Begin?

  • Talk with your commercial insurance agent as soon as possible after the fire occurs. Usually restoration specialists send the estimated costs to the insurance company for approval before work begins.
  • After approval the restoration company generally begins work on emergency services right away. This may include extraction of excess water, tarping the roof or boarding up doors and windows to prevent further damage.
  • You are provided an approximate timeline for the remaining work including cleaning, deodorizing, sanitizing and restoring the building structure and contents to pre-fire condition. 

When a commercial fire spreads throughout your business in Lake Highlands, Texas you don’t have time to waste. Make sure everyone is safely out and call firefighters to extinguish the blaze. Immediately call your insurance agent and have a fire restoration company provide you with an estimate to begin the process of putting your business back in working order.

A Quick Look at Citywide Flood Prevention

10/19/2018 (Permalink)

Commercial A Quick Look at Citywide Flood Prevention Surge barriers help stop flooding in Far North Dallas,TX

As a commercial property owner in Far North Dallas, TX, you do what you can to prevent high water from affecting your building. While putting up barriers, working with water damage experts, improving the water seal and installing sump pumps can help control flooding, it's not always enough to ward off all of the damage. Did you know your city can implement preventative measures to help protect not just your building but also the whole area? Common citywide measures include the following:

  • Surge barriers
  • Dam networks
  • Water gates
  • Moveable dams

The prevention solutions available in your area may vary.

Surge Barriers

Surge barriers help stop flooding by blocking spring tides and storm surges from entering an area. The barriers themselves may be computerized or made of earth. Some barriers may move to allow a space to be used differently during fair weather.

Dam Networks

Dams are a common method of flood prevention, but many cities choose to create a specialized network to improve the effectiveness. This network could include storm surge barriers, sluices, locks and dikes. The variety of solutions gives a city greater protection than a single option can.

Water Gates

Canals and water gates can help direct water away from cities. The engineering projects are often complex and include automated motors to allow the gates to open and close as needed. Some cities may use hydraulic motors to ensure the gates work even during storms that include power loss.

Moveable Dams

Permanent protection from high water is needed in some areas, but in others this protection is only needed during a storm. Moveable dams can be stored out of the water to allow rivers to flow normally during low water periods.

While you may not be implementing high water protections like the ones listed above, it can be helpful for you to be aware of the options available as a commercial property owner. Citywide protection can help keep your building safe during potentially hazardous storms.

What Are the Three Types of Contaminated Water?

10/10/2018 (Permalink)

Water Damage What Are the Three Types of Contaminated Water? Category 2. Bathroom pipe break in Lake Highlands,TX

If you are a homeowner in Lake Highlands, TX, you may have heard about contaminated water and wanted to learn more about it. This might be especially true if you recently had a water damage incident at home. There are actually three types, which are:

• Category 1 water
• Category 2 water
• Category 3 water

Understanding the differences between these levels will help you to be better prepared if you have a flooding or water damage issue that affects your house in the future. Read on to learn more about the three categories.

Category 1

Category 1 is water that is considered to be generally clean and is usually the least contaminated. It is also referred to as white water. This type of water generally will enter your building from a sanitary supply line, such as a burst pipe, and does not necessarily require urgent cleanup, although the damage resulting from it can still be complex.

Category 2

Contaminated water is called Category 2 or gray water. This is typically water that was originally categorized as clean, but sat for too long and now requires cleanup and sanitation. Toilet water from your home is another example of a Category 2 issue.

Category 3

Category 3 water is considered to be the most contaminated, and because of that, it is known as black water. Sewer backup or outdoor floods can lead to this type of problem. Since Category 3 issues are often causes of extensive destruction, quick cleanup and remediation is essential.

No matter what type of contaminated water you should find yourself dealing with, remediation specialists can usually help you to take care of the situation. They can survey your house, work out an action plan and get started on returning your property to a livable, secure state. It may be intimidating to deal with water damage and related issues, but knowing that there are professionals willing and able to help you should put your mind to ease.

3 Steps for Cleaning After a Storm

9/15/2018 (Permalink)

Storm Damage 3 Steps for Cleaning After a Storm It is important to know what clean up is safe to do on your own and what clean up requires professionals.

If you’re dealing with the flooding aftermath of a storm in Lake Highlands, Texas you may be wondering how you’re going to manage the cleanup. Storms can cause a variety of problems, so making sure you have a safe cleanup process is every bit as important as doing a thorough job.

Here are three steps that may help you with the cleanup.

Assess the Damage

It’s a good idea to actively look for damage to your home after a storm. A mild storm may just leave your yard covered in leaves and twigs while a large storm can be more severe. The damage that comes from storm caused flooding may be more extreme than other types such as a pipe break, which is typically categorized as a level one. Storm caused damage has the potential to be categorized as a level three.

Identify the Problem

If you have obvious flood damage, a good next step is to identify the source. Knowing if a pipe has broken, the roof is leaking, or water is pooling in your basement from an outside source will help you take the appropriate steps for cleanup. It will also allow you to inform any cleanup or repair professional you have called about specific areas of concern.

Call the Professional

If you find you have some potentially major problem areas, or just don’t know where to start, it may be time to call a water damage professional. A professional can not only assess the situation and come up with a cleaning plan, but they may be able to remove water from areas you did not know were in danger. They may also know the correct techniques to use to combat mold and other potential problems that can come from standing water.

The next time you face flooding or storm damage in Lake Highlands, Texas remember these steps as you start your cleanup process. Assessing your damage can be the first step toward knowing if it’s a problem you can take care of yourself, or if it’s time to call in a professional.

3 Facts About Cleaning Mold-Damaged Personal Items

9/15/2018 (Permalink)

Mold Remediation 3 Facts About Cleaning Mold-Damaged Personal Items Know the facts about mold cleanup, it could save you a-lot of time and money!

Moisture issues or sudden flooding can cause a great deal of damage to your Lake Highlands, Texas home and your belongings. Clothing, artwork, books, important documents and old mementos can all be damaged by flood water and mold growth that can occur shortly after. Fortunately, mold cleaning is possible for some items, and there are a few facts you may want to know about this process before you begin.

Not All Items Can Be Salvaged

It can be difficult to clean some items that have been damaged by mold. Some fabrics, such as suede or silk, may not be salvageable if black mold has set in past the surface. While each case is different, some clothing or upholstered furniture may be beyond repair, and you might have to consider replacing them after a flood.

Artwork Can Be Salvaged if You Act Quickly

If you find mold damage on any artwork in your home after a flood, it may be cleaned if you take immediate action. First, do not try to remove any of the mold yourself. Take the painting out of the frame and take it to a cool, dry place to inhibit any further growth of fungi. Lay the painting flat, away from direct sunlight, until it can be assessed by a mold remediation and restoration service.

Cleaning Processes May Help Recover Sentimental Items

Certain mold cleaning methods may help you salvage sentimental items, such as wedding dresses, antique items and stuffed animals. You may want to ask your restoration technicians if they have an Esporta machine available, as this cleaning system can remove mold, black water and other contaminants from your soft items.

Flood waters can wreak havoc in your Lake Highlands, Texas home, especially when your favorite items are affected by mold. However, knowing the facts about mold cleaning and how to move forward with salvaging your items can prevent their loss.

The Nitty Gritty: Everything You Didn't Want To Know About Sewage Damage Cleanup

9/15/2018 (Permalink)

Commercial The Nitty Gritty: Everything You Didn't Want To Know About Sewage Damage Cleanup Make sure to call the professionals when the sewer backs up. It is important the affected areas are cleaned and properly disinfected.

A sewer backup is possibly one of the worst types of water perils a company can deal with, as not only can the damage be costly, but also, it's just plain gross. Sewage is unsanitary, it smells bad and, if not cleaned in a timely and proper fashion, can pose a serious liability threat to your business. For this reason, if you are dealing with a flooded toilet, backed up sewage line or any other type of sewage mess, you need to call your Lake Highlands, Texas sewer cleanup team for help ASAP.

The 9 Step Cleanup Process

Cleaning up after a sewage backup is a lengthy process, as it entails drying out your building's contents as well as cleaning them. The following nine steps are those commonly used by restoration companies to clean up a sewage mess as quickly, effectively and safely as possible:

  1. Don protective clothing before entering the building.
  2. Inspect the scope of contamination and damage.
  3. Remove contents from the contaminated area and decide what is worth salvaging and what needs to be destroyed.
  4. Take measures to prevent cross contamination.
  5. Begin the sewer cleanup process, which involves removing waste and water.
  6. Wash the contaminated areas.
  7. Clean the contaminated areas as quickly as possible to prevent other types of damage.
  8. Disinfect all contaminated areas
  9. Check appliances, equipment and water supply lines to make sure that they too have not been contaminated.

The nine steps above should only be taken by a professional water remediation team. Attempting to clean sewage waste on your own could put yourself and others at risk.

Content Cleaning Is Essential

Once the actual waste has been cleaned up, your water damage restoration team will clean your contents as well. This is a crucial part of the sewage cleanup process, as it prevents cross contamination and the spread of germs. Again, this is something that should be left to the professionals.

If you are forced to deal with a sewage backup, contact your local sewer cleanup team. Doing so may be in the best interests of you, your team and your building.

The 4 Steps to Saving Your Employees and Your Business

8/20/2018 (Permalink)

Fire Damage The 4 Steps to Saving Your Employees and Your Business Hopefully, you will never need your evacuation plan or your contingency plan.

No one likes to think about their business catching fire, but the possibility is an important thing to ponder. If a fire does break out in your building in Dallas, TX, a contingency plan helps your business stay alive and an evacuation plan helps everyone inside make it out alive. You need both plans, and the process for coming up with them is essentially the same.

1. Division of Tasks

The first step of creating your emergency plan involves answering three questions for each person:

• Who initiates it?
• Where does everyone go?
• What does everyone do?

Your basic plan for evacuating the building should include a basic task list for the key people delegated to handle it, a meeting place and clear expectations. Your contingency plan details any restructuring of the chain of command as well as how everyone's job may change as well as plans regarding fire remediation services.

2. Specific Needs

An emergency preparation survey should go out to all employees. This can help you identify any employees that may need assistance getting out of the building. It is also designed to reveal essential business functions that must continue and the tools required to complete them.

3. Preparedness Training

It is important that employees know what your emergency plans are, so training is in order once you have a plan. While it's important to have evacuation routes posted and important documents backed up, you cannot rely on the mere existence of resources. Go over the plans to see if employees have any questions.

4. Plan Practice

Once employees have learned the plan, it's important to test it. That's the only way you're going to know if it really works. Have regular fire drills to ensure you can evacuate quickly and safely. Practice your business continuity plan so that you can see what you're missing.

Hopefully, you will never need your evacuation plan or your contingency plan. Knowing that you have a plan just in case you need it can give your peace of mind. For more information, visit

Flushing a Water Heater

8/15/2018 (Permalink)

At the end of a hard day in Dallas, TX, the relaxation of a hot shower or soak in the bathtub may be just the ticket. It seems fair to say that many homeowners don’t think about their water heaters until they run out of hot water. To keep your water heater in tip-top condition, a periodic flushing is a prudent home maintenance move.

Simple Tools and Simple Steps

A garden hose, a screwdriver and a pair of work gloves are likely all you will need to perform a water heater flush. It is important to find an appropriate spot to drain hot water to avoid creating water damage. Five steps can get the job done quickly.

1. Cut the power to the unit. If it is electric, turn off the appropriate circuit breaker. If it is a gas heater, turn off the gas supply.
2. Locate the drain valve and connect the garden hose. Wear gloves and position the outflow to an area that hot water will not damage.
3. Open the drain valve on the water heater and let the water flow out. Open the hot water tap in the kitchen or bath for a few minutes, and then turn off the water supply valve. When the flow of water stops, it is time to turn on the valve again to complete the flush.
4. With the water and sediment drained, close the valves. Turn on the water supply. When the hot water tap in the sink has expelled the air and the stream is consistent, the flush is complete.
5. Before restoring power to the unit, ascertain that the tank is completely refilled with water to avoid damaging the tank or its heating element. Turn off the kitchen or bath tap.

The life of a water heater is hard to predict, but the average is eight to twelve years. An annual flush is likely to help maintain its reliability. For more information, visit

3 Ways Hail Damages Your Commercial Property

8/15/2018 (Permalink)

Commercial 3 Ways Hail Damages Your Commercial Property When hail damage causes cosmetic concerns for your building in Dallas, TX, you feel disappointed.

Suddenly, a beautiful sunny day turns into a hailstorm in Dallas, TX. As a business owner, first you consider the impact that dark, gloomy weather has on the amount of potential customers. Second, you worry that the hail may cause cosmetic damage to your building. Finally, as the storm continues, you fear that the hailstorm could cause functional damage to the exterior of your business, such as significant roof damage. When a storm hits, what type of hail damage can you expect?

1. Roof Damage

When you think of hail damage, the roof is the first thing that comes to mind. This is for good reason, as it is the most frequent part of the building damaged in a hailstorm. Fortunately, the majority of commercial roofs only sustain damage when hail exceeds 1.25 inches in diameter. Larger chunks can cause cracks, holes or tears in the roof shingles.

2. Equipment Damage

Many businesses utilize the space on a flat rooftop to mount HVAC or other equipment. If hail guards are not installed to protect the equipment, hail can cause serious damage to air conditioning units, exhaust fans, or other expensive materials. Not only do the appliances then need repaired or replaced, but the loss of power, heating or other services can impact the productivity of your business.

3. Water Damage

When the roof is cracked or torn, hail or rainwater can leak into your commercial building causing water damage. Wet insulation, interior wood and drywall need addressed immediately before secondary damage occurs, such as mold growth. A water restoration specialist can tarp the roof if necessary to avoid further problems while the damage is contained and repaired.

When hail damage causes cosmetic concerns for your building in Dallas, TX, you feel disappointed. When water, equipment or roof damage occur, you take action. Partner with your commercial insurance agent and a water restoration company to return your business to pre-hailstorm condition. For more information, visit