Recent Posts

What Are the Three Types of Contaminated Water?

10/10/2018 (Permalink)

Water Damage What Are the Three Types of Contaminated Water? Category 2. Bathroom pipe break in Lake Highlands,TX

If you are a homeowner in Lake Highlands, TX, you may have heard about contaminated water and wanted to learn more about it. This might be especially true if you recently had a water damage incident at home. There are actually three types, which are:

• Category 1 water
• Category 2 water
• Category 3 water

Understanding the differences between these levels will help you to be better prepared if you have a flooding or water damage issue that affects your house in the future. Read on to learn more about the three categories.

Category 1

Category 1 is water that is considered to be generally clean and is usually the least contaminated. It is also referred to as white water. This type of water generally will enter your building from a sanitary supply line, such as a burst pipe, and does not necessarily require urgent cleanup, although the damage resulting from it can still be complex.

Category 2

Contaminated water is called Category 2 or gray water. This is typically water that was originally categorized as clean, but sat for too long and now requires cleanup and sanitation. Toilet water from your home is another example of a Category 2 issue.

Category 3

Category 3 water is considered to be the most contaminated, and because of that, it is known as black water. Sewer backup or outdoor floods can lead to this type of problem. Since Category 3 issues are often causes of extensive destruction, quick cleanup and remediation is essential.

No matter what type of contaminated water you should find yourself dealing with, remediation specialists can usually help you to take care of the situation. They can survey your house, work out an action plan and get started on returning your property to a livable, secure state. It may be intimidating to deal with water damage and related issues, but knowing that there are professionals willing and able to help you should put your mind to ease.

3 Steps for Cleaning After a Storm

9/15/2018 (Permalink)

Storm Damage 3 Steps for Cleaning After a Storm It is important to know what clean up is safe to do on your own and what clean up requires professionals.

If you’re dealing with the flooding aftermath of a storm in Lake Highlands, Texas you may be wondering how you’re going to manage the cleanup. Storms can cause a variety of problems, so making sure you have a safe cleanup process is every bit as important as doing a thorough job.

Here are three steps that may help you with the cleanup.

Assess the Damage

It’s a good idea to actively look for damage to your home after a storm. A mild storm may just leave your yard covered in leaves and twigs while a large storm can be more severe. The damage that comes from storm caused flooding may be more extreme than other types such as a pipe break, which is typically categorized as a level one. Storm caused damage has the potential to be categorized as a level three.

Identify the Problem

If you have obvious flood damage, a good next step is to identify the source. Knowing if a pipe has broken, the roof is leaking, or water is pooling in your basement from an outside source will help you take the appropriate steps for cleanup. It will also allow you to inform any cleanup or repair professional you have called about specific areas of concern.

Call the Professional

If you find you have some potentially major problem areas, or just don’t know where to start, it may be time to call a water damage professional. A professional can not only assess the situation and come up with a cleaning plan, but they may be able to remove water from areas you did not know were in danger. They may also know the correct techniques to use to combat mold and other potential problems that can come from standing water.

The next time you face flooding or storm damage in Lake Highlands, Texas remember these steps as you start your cleanup process. Assessing your damage can be the first step toward knowing if it’s a problem you can take care of yourself, or if it’s time to call in a professional.

3 Facts About Cleaning Mold-Damaged Personal Items

9/15/2018 (Permalink)

Mold Remediation 3 Facts About Cleaning Mold-Damaged Personal Items Know the facts about mold cleanup, it could save you a-lot of time and money!

Moisture issues or sudden flooding can cause a great deal of damage to your Lake Highlands, Texas home and your belongings. Clothing, artwork, books, important documents and old mementos can all be damaged by flood water and mold growth that can occur shortly after. Fortunately, mold cleaning is possible for some items, and there are a few facts you may want to know about this process before you begin.

Not All Items Can Be Salvaged

It can be difficult to clean some items that have been damaged by mold. Some fabrics, such as suede or silk, may not be salvageable if black mold has set in past the surface. While each case is different, some clothing or upholstered furniture may be beyond repair, and you might have to consider replacing them after a flood.

Artwork Can Be Salvaged if You Act Quickly

If you find mold damage on any artwork in your home after a flood, it may be cleaned if you take immediate action. First, do not try to remove any of the mold yourself. Take the painting out of the frame and take it to a cool, dry place to inhibit any further growth of fungi. Lay the painting flat, away from direct sunlight, until it can be assessed by a mold remediation and restoration service.

Cleaning Processes May Help Recover Sentimental Items

Certain mold cleaning methods may help you salvage sentimental items, such as wedding dresses, antique items and stuffed animals. You may want to ask your restoration technicians if they have an Esporta machine available, as this cleaning system can remove mold, black water and other contaminants from your soft items.

Flood waters can wreak havoc in your Lake Highlands, Texas home, especially when your favorite items are affected by mold. However, knowing the facts about mold cleaning and how to move forward with salvaging your items can prevent their loss.

The Nitty Gritty: Everything You Didn't Want To Know About Sewage Damage Cleanup

9/15/2018 (Permalink)

Commercial The Nitty Gritty: Everything You Didn't Want To Know About Sewage Damage Cleanup Make sure to call the professionals when the sewer backs up. It is important the affected areas are cleaned and properly disinfected.

A sewer backup is possibly one of the worst types of water perils a company can deal with, as not only can the damage be costly, but also, it's just plain gross. Sewage is unsanitary, it smells bad and, if not cleaned in a timely and proper fashion, can pose a serious liability threat to your business. For this reason, if you are dealing with a flooded toilet, backed up sewage line or any other type of sewage mess, you need to call your Lake Highlands, Texas sewer cleanup team for help ASAP.

The 9 Step Cleanup Process

Cleaning up after a sewage backup is a lengthy process, as it entails drying out your building's contents as well as cleaning them. The following nine steps are those commonly used by restoration companies to clean up a sewage mess as quickly, effectively and safely as possible:

  1. Don protective clothing before entering the building.
  2. Inspect the scope of contamination and damage.
  3. Remove contents from the contaminated area and decide what is worth salvaging and what needs to be destroyed.
  4. Take measures to prevent cross contamination.
  5. Begin the sewer cleanup process, which involves removing waste and water.
  6. Wash the contaminated areas.
  7. Clean the contaminated areas as quickly as possible to prevent other types of damage.
  8. Disinfect all contaminated areas
  9. Check appliances, equipment and water supply lines to make sure that they too have not been contaminated.

The nine steps above should only be taken by a professional water remediation team. Attempting to clean sewage waste on your own could put yourself and others at risk.

Content Cleaning Is Essential

Once the actual waste has been cleaned up, your water damage restoration team will clean your contents as well. This is a crucial part of the sewage cleanup process, as it prevents cross contamination and the spread of germs. Again, this is something that should be left to the professionals.

If you are forced to deal with a sewage backup, contact your local sewer cleanup team. Doing so may be in the best interests of you, your team and your building.

The 4 Steps to Saving Your Employees and Your Business

8/20/2018 (Permalink)

Fire Damage The 4 Steps to Saving Your Employees and Your Business Hopefully, you will never need your evacuation plan or your contingency plan.

No one likes to think about their business catching fire, but the possibility is an important thing to ponder. If a fire does break out in your building in Dallas, TX, a contingency plan helps your business stay alive and an evacuation plan helps everyone inside make it out alive. You need both plans, and the process for coming up with them is essentially the same.

1. Division of Tasks

The first step of creating your emergency plan involves answering three questions for each person:

• Who initiates it?
• Where does everyone go?
• What does everyone do?

Your basic plan for evacuating the building should include a basic task list for the key people delegated to handle it, a meeting place and clear expectations. Your contingency plan details any restructuring of the chain of command as well as how everyone's job may change as well as plans regarding fire remediation services.

2. Specific Needs

An emergency preparation survey should go out to all employees. This can help you identify any employees that may need assistance getting out of the building. It is also designed to reveal essential business functions that must continue and the tools required to complete them.

3. Preparedness Training

It is important that employees know what your emergency plans are, so training is in order once you have a plan. While it's important to have evacuation routes posted and important documents backed up, you cannot rely on the mere existence of resources. Go over the plans to see if employees have any questions.

4. Plan Practice

Once employees have learned the plan, it's important to test it. That's the only way you're going to know if it really works. Have regular fire drills to ensure you can evacuate quickly and safely. Practice your business continuity plan so that you can see what you're missing.

Hopefully, you will never need your evacuation plan or your contingency plan. Knowing that you have a plan just in case you need it can give your peace of mind. For more information, visit

Flushing a Water Heater

8/15/2018 (Permalink)

At the end of a hard day in Dallas, TX, the relaxation of a hot shower or soak in the bathtub may be just the ticket. It seems fair to say that many homeowners don’t think about their water heaters until they run out of hot water. To keep your water heater in tip-top condition, a periodic flushing is a prudent home maintenance move.

Simple Tools and Simple Steps

A garden hose, a screwdriver and a pair of work gloves are likely all you will need to perform a water heater flush. It is important to find an appropriate spot to drain hot water to avoid creating water damage. Five steps can get the job done quickly.

1. Cut the power to the unit. If it is electric, turn off the appropriate circuit breaker. If it is a gas heater, turn off the gas supply.
2. Locate the drain valve and connect the garden hose. Wear gloves and position the outflow to an area that hot water will not damage.
3. Open the drain valve on the water heater and let the water flow out. Open the hot water tap in the kitchen or bath for a few minutes, and then turn off the water supply valve. When the flow of water stops, it is time to turn on the valve again to complete the flush.
4. With the water and sediment drained, close the valves. Turn on the water supply. When the hot water tap in the sink has expelled the air and the stream is consistent, the flush is complete.
5. Before restoring power to the unit, ascertain that the tank is completely refilled with water to avoid damaging the tank or its heating element. Turn off the kitchen or bath tap.

The life of a water heater is hard to predict, but the average is eight to twelve years. An annual flush is likely to help maintain its reliability. For more information, visit

3 Ways Hail Damages Your Commercial Property

8/15/2018 (Permalink)

Commercial 3 Ways Hail Damages Your Commercial Property When hail damage causes cosmetic concerns for your building in Dallas, TX, you feel disappointed.

Suddenly, a beautiful sunny day turns into a hailstorm in Dallas, TX. As a business owner, first you consider the impact that dark, gloomy weather has on the amount of potential customers. Second, you worry that the hail may cause cosmetic damage to your building. Finally, as the storm continues, you fear that the hailstorm could cause functional damage to the exterior of your business, such as significant roof damage. When a storm hits, what type of hail damage can you expect?

1. Roof Damage

When you think of hail damage, the roof is the first thing that comes to mind. This is for good reason, as it is the most frequent part of the building damaged in a hailstorm. Fortunately, the majority of commercial roofs only sustain damage when hail exceeds 1.25 inches in diameter. Larger chunks can cause cracks, holes or tears in the roof shingles.

2. Equipment Damage

Many businesses utilize the space on a flat rooftop to mount HVAC or other equipment. If hail guards are not installed to protect the equipment, hail can cause serious damage to air conditioning units, exhaust fans, or other expensive materials. Not only do the appliances then need repaired or replaced, but the loss of power, heating or other services can impact the productivity of your business.

3. Water Damage

When the roof is cracked or torn, hail or rainwater can leak into your commercial building causing water damage. Wet insulation, interior wood and drywall need addressed immediately before secondary damage occurs, such as mold growth. A water restoration specialist can tarp the roof if necessary to avoid further problems while the damage is contained and repaired.

When hail damage causes cosmetic concerns for your building in Dallas, TX, you feel disappointed. When water, equipment or roof damage occur, you take action. Partner with your commercial insurance agent and a water restoration company to return your business to pre-hailstorm condition. For more information, visit

4 Weekend Projects to Reduce Flooding on Your Property

7/21/2018 (Permalink)

Not all home flooding is from a devastating local river flood or a hurricane. Sometimes floods happen when a hard rain overwhelms your property too quickly. You may experience this regularly in Lake Highlands, TX. Here are a few weekend projects to help manage storm water on your property:

1. Clean gutters on your home.

Help water flow efficiently and away from your home by regularly cleaning your gutters. Make sure down spouts are clear and point away from your foundation. This will help prevent pooling of water along your roof or at your foundation.

2. Keep storm drains clean.

Don't throw anything in the storm drains along your street. Help keep trash picked up so it doesn't get washed into the storm drains. Clean storm drains mean water clears the streets more quickly with less standing water causing property damage. If your local municipality does not regularly clean the drains, contact them about forming a volunteer group to help keep your street clear.

3. Create a rain garden.

It sounds like some trendy cause that is just for aesthetics, but actually rain gardens can direct the flow of water and reduce flood damage on your property. Focus on moving water away from your foundation.

4. Consider installing retaining walls or utilizing slopes.

If there is a regular flow of water toward your foundation or water is regularly flooding the base of your home after storms, consider routing the water with the use of slopes and retaining walls. Realize that even your home garden beds around the foundation of your home should slope away from the home and not trap water along your structure's base.

You can help minimize damage from flooding with a few weekend projects like these. Your property will look nicer and you'll prevent costly damage to your structure when you divert water away from your home. When you do find water damage, it's important to address it right away because mold colonies can grow quickly and further damage building materials. Professionals are available and trained to help with storm damage, and can make the remediation process efficient and thorough.

How Smart Is Buying a Smart Smoke Detector?

7/14/2018 (Permalink)

If you’re looking to modernize your Lake Highlands, TX, home, you’ve probably heard of a smart smoke alarm. Compared to a traditional smoke detector, a connected one offers benefits allowed by modern technology. Understanding what makes them “smart” will allow you to make an informed decision if it’s worth buying one yourself.

Features of a Smart Alarm.

There is no single model of smart smoke detector. It is worth shopping around to find a model that has all you want. They offer an assortment of convenience and advanced monitoring depending on the year and model:

• Pinging connected devices if smoke or carbon monoxide is detected
• Advanced technologies for faster smoke detection and self-testing
• No alarm beeping when the battery is low in favor of an app notification
• Voice-activated personal assistant integration around your home with Amazon Alexa, Google Assistant or Apple HomeKit for convenience and functionality when there is no danger

Stop a Fire Yourself Even When Not Home.

The top benefit of a smart smoke alarm is the ability to act yourself even while away from home. A neighbor may call emergency services for you, but the problem has already flared out of control when it becomes noticeable to other households.

With the modern sensors and an immediate application alert, you will know exactly where the fire is so you can make the call to deploy fire services if the fire is major. You can also deploy nearby neighbors or relatives to extinguish minor fires before they become unmanageable no matter how far away you are.

Fight Fire Using Your Fingertips.

By connecting a smart alarm, your phone can become a command center for your entire home. Unfortunately, a fire still damages your home even if caught earlier. Using its most basic feature, your phone can call a local fire restoration company to clean up and repair any damage.

Digitally monitoring your home is a benefit of the digital age. Fire safety is greatly improved with the smart smoke alarm technology offered nowadays.

For more information, please visit us at

The Facts About Mold Removal

7/9/2018 (Permalink)

Any property can quickly become infiltrated with mold when there is an unwanted water source such as a leak. That is why it is so vitally important to understand the steps involved in mold removal. Here are some facts about mold:

• Mold is present in almost any location, inside and outdoors.
• Mold spores are microscopic.
• They float in the air and could come into your home through doors, windows, and HVAC systems or even attach themselves to your pet or your clothes.
• Mold spores flourish in moisture.
• Mold spores can rapidly bloom into colonies when water is present.
• Before any mold repairs can start, the source of the unwanted moisture or water needs to be dealt with.
• Mold often produces a musty, strong scent.

Dealing With Mold.

There are countless reports and marketing efforts regarding mold growth, so it is easy to get confused about how to treat it. You may hear the term “black mold” and think that this is an especially dangerous type; however, it should be treated with care like all mold, and should not be touched. The key to preventing the growth of mold is to keep unwanted moisture out of your property and contact a professional mold remediation company at the first sign of an intrusion.

The Difference Between Mold Remediation and Removal.

It is important to understand that mold exists almost everywhere in nature. When a cleanup company suggests “mold removal,” know that it is impossible to remove all spores. A competent restoration company knows the science, and it has the requisite knowledge to remediate the mold in your property. Remember that mold remediation does not focus on eliminating mold, but rather getting mold back to its ordinary amounts.

Dealing with a mold issue and subsequent mold removal at your property in Lake Highlands, TX, can be overwhelming. That is why it is important that you contact a professional mold remediation company promptly to assess any damage and perform a professional cleanup at the first sign of trouble.

For more information, please visit us at